We enlisted The Social Vine to provide us with training in Social Media, with a focus on crisis management. Right from the beginning of the workshop, Michelle and Emma were able to professionally demonstrate what it takes for a business to succeed in the ‘social environment’.Their training content was in-depth and insightful. We were given valuable tools to drive our business forward and shown in detail how to actually do it. Their knowledge of best practice and case studies in risk management and crisis response strategies provided us with a clear understanding of the breadth of corporate social governance required.Michelle and Emma were able to clearly map out a path for implementing specific control procedures and policy documentation for social media risk mitigation.The standard of the training provided has resulted in an ongoing working relationship with The Social Vine to ensure our social media strategy is a success.Their full day workshop was of huge benefit to our team and we are more empowered to move forward in our social programs. I would highly recommend The Social Vine to anyone who is involved in social media.
Michelle & Emma from The Social Vine are the ‘beez kneez’ when it comes to all things social! We have been working with Michelle & Emma and we have them to thank for a turnaround in our mindset & our skills when it comes to the minefield of social media for business. The training, guidance & support they have given us has been fantastic and it’s really been so inspiring for our team. More than anything, it’s the results that count and we are seeing great outcomes and getting so much more engagement from our community. I can now say “we get it”, thanks to Michelle & Emma from The Social Vine.
Thank you for your time and expertise Emma and Michelle. I was blown away by the knowledge you both demonstrated of the huge space that social media is. The effort you went to in order to really understand my business and then provide meaningful (and do-able) strategies is phenomenal. It was certainly more than I expected and I am now feeling much more comfortable with delving into the world of social media. 2015 is going to be a big year as I put in place my new social media marketing plan so ‘watch this space’!
I knew social media was something my business needed to be more involved in and Emma and Michelle opened our eyes to the potential opportunities by us listening and interacting with our customers beyond the store environment. They also leveraged our existing marketing activities to incorporate social media.The transformation of our social media presence has already provided us with an insight into the value of connections and listening to what our customers are interested in.Once you get your head around the fact it is all about social conversations and not just pushing your product, you start to appreciate the value of long lasting relationships and what that can do from a customer service perspective. Both of which are the fundamentals to the long term success of my business.Emma and Michelle are insightful on all things social media, energetic and creative… and proved it impossible to turn a blind eye!
Emma & Michelle are amazing!! We really needed some help to get our heads around social media. We asked Emma and Michelle from The Social Vine to help us with this.They were amazing from the start. They custom designed a workshop for us to suit our business and our staff.The workshop was not only invaluable with the depth of knowledge they have of social media, but also fun and interesting. Their enthusiasm captured our staff.Since the workshop, they have been helping us get our first month of content up and running. Their dedication to detail and their creativity has been amazing. They have held our hands and guided us to begin to do our social media ourselves.We would love to keep them involved with our business and would recommend their services to other companies without hesitation.Thank you again for a terrific social media workshop, your unwavering support and input into launching our social media strategy and making it more meaningful.
Thank you for putting together such a detailed strategy presentation yesterday.We were all enthralled with the amount of detail and research provided.